Shipping Policy
Shipping Methods
- We offer USPS domestic and international shipping. We offer free shipping on all orders over $100 (USA), and over $200 (International).
- Shipping costs are calculated based on weight, dimension, location.
Shipping Times
- Orders are processed and shipped within 3-5 business days.
- Estimated delivery times vary by destination and shipping method.
Shipping Rates
- Our shipping rates are based on USPS prices.
Tracking
- You can track your package through USPS website.
Delivery
- We ship worldwide.
- We do not deliver to PO boxes or APO addresses.
Damaged or Lost Packages
- If your package is damaged, please contact us within 48 hours.
- We are not responsible for lost mail, but we'll do our best to help you resolve the issue.
Return and Exchange Policy
We apologize, but we do not accept returns or exchanges unless the product arrives damaged or defective. All sales are final, and we encourage you to carefully review your order before submitting it.
If your product arrives damaged or defective, please contact our customer service team within 48 hours to report the issue. We will provide a replacement, at our discretion, once the damaged or defective product is returned to us. The customer is responsible for the cost of return shipping.
Please note that products that are damaged or defective due to customer error or misuse will not be eligible for returns or exchanges.
We appreciate your understanding and cooperation.
Email Opt-in Privacy Policy
By opting in to our email list on www.beadberryhandmade.com, you agree to the following terms:
- We will collect your email address and name (if provided) for the purpose of sending you newsletters, promotions, and updates.
- Your information will be stored securely on Wix's servers and not shared with third-party companies.
- You can unsubscribe at any time by clicking the "Unsubscribe" link in our emails or contacting us directly.
- We will not spam or send unsolicited emails.
- We may use Wix's email analytics tools to track opens, clicks, and engagement.
Data Protection
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
All direct payment gateways offered by Wix.com and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.
Consent
By opting in, you give us consent to process your data for the purposes outlined above.
Withdrawal of Consent
You can withdraw your consent at any time by unsubscribing or contacting us at info@beadberryhandmade.com